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Company Overview

(As of Feb 28th, 2011)

  • Company Name: GaiaX Co. Ltd (“GaiaX”)
  • Established on: March 5th, 1999
  • Head Office: 141-0031
    KSS Gotanda Bldg., Nishi-Gotanda 1-21-8 , Shinagawa-ku, Tokyo, Japan
    (Reception desk: 6th Floor)
  • Phone: (81)3-5759-0300
  • Fax: (81)3-5759-0303
  • URL: http://www.gaiax.co.jp/
  • Capital: 100 million Yen
  • Representative Officers: CEO: Yuji Ueda
    COO: Yu Nakajima
  • Number of employees: 257 (54 regular)
  • Average age of employees: 27.4 years old (29.4 years old regular)
  • Main services: Web Integration Service: Plan, create and manage of online communities represented by blog and SNS sites
    Community Patrol Service (CPS): Monitor the posts and comments on bulletin boards in online communities for safe operation
    Facebook Patrol Service: Specialize on Facebook with the provision of CPS
    Social Game Support Service: Provide user support for social game/application providers
  • Banks: Bank of Tokyo-Mitsubishi UFJ, Sumitomo Mitsui Banking Corporation
  • Affiliated organizations: "Making net safe" promotion council - mobile contents monitoring and examination (EMA)
  • Main Clients: NTT Communications Corporation, Rinnai Corporation, Sumitomo Corporation, WOWOW Inc.
    Gourmet Navigator Inc.
  • Scope of Certification: Monitoring operation service
    Development and Operation of monitoring system
    E-mail support service
  • Certified offices: Tokyo Head Office: 247 Division/ System Engineering Division/ Administration & Human Resources Division
    Fukuoka Office: 247 Division

Privacy Mark

On February 1st, 2005, GaiaX was granted the "Privacy Mark (P-Mark)" by Japan Information Processing Development Corporation (JIPDEC). We will continue to maintain and improve our personal information protection system to ensure trust-worthy and safe services to our clients.


In December 2009, GaiaX was granted the certificate of compliance with ISO/IEC27001: 2005 by the Information Security Management System (ISMS), the international standard for information security.

Business Overview


GaiaX Group focuses on supporting social services such as Mini-blog (represented by Twitter) and Social Networking Services (represented by mixi and Facebook) by providing one-stop solutions. The one-stop solutions include creating and operating online communities, constant monitoring of online bulletin boards and the postings to construct safe environment, and offering user support for the social applications.

Internet Community Service

Our Internet Community Service provides integrated web services for online communities (such as blogs and SNS), which includes planning and structuring, architecting systems, maintaining infrastructure, designing infrastructure, and managing websites. We also provide “Community Patrol” which is a 24 hour monitoring service for online communities.

In recent years, we have also been focusing on providing user support services for the social applications and monitoring postings on Facebook. Since our establishment, we have consistently specialized in the online communities. We have made our best effort to build numerous communication services to contribute to the prosperous growth and rich environment of the Internet society.

Community Service for Businesses

Our Community Service uses extensive knowledge of online communities to build corporate SNS and provide active internal communication among management, human resources and employees within each organization. A series of “Airy” solutions provide diversified platforms for social communication which include:

  • “Airy Freshers” - a social communication platform that promotes active communication and improves efficiency for human resources
  • “Airy Office” - a social communication platform for entire corporations
  • “Airy diversity” - a social communication platform for parental leaves

Community Service for Educational Institutions

Our Community Service includes “School Guardian” which provides monitoring services to the educational institutions. Through constantly and meticulously monitoring user activities on their unofficial websites and social networks, we aim to contribute to the safe and thriving Internet environment for children.

Digital Contents Service

Through our solution called “Mobalist”, we provide an abundant lineup of various digital contents from entertainment to information for daily life. This includes mobile games, fortune telling, news & weather forecast, recipes, and more which vitalizes any mobile-based Internet services.

With our “Pocket Vegas” - an online casino game, we offer popular card games such as Solitaire, Poker, Reversi etc. to worldwide users. The users can play against the computer or online counterparts via iPhone applications.