GaiaX Co.Ltd. (“GaiaX”)
March 5th, 1999
Number of employees
196（As of end of December, 2013）
Average age of employees
32.2 years old（As of end of December, 2013）
The Bank of Tokyo-Mitsubishi ＵＦＪ Ltd., Harajyuku brabch
"Making net safe" promotion council - mobile contents monitoring and examination (EMA)
NTT Communications Corporation
Scope of Certification
Monitoring operation service
Tokyo Head Office: 247 Division/ System Engineering Division
On February 1st, 2005, GaiaX was granted the "Privacy Mark (P-Mark)" by Japan Information Processing Development Corporation (JIPDEC). We will continue to maintain and improve our personal information protection system to ensure trust-worthy and safe services to our clients.
GaiaX Group focuses on supporting social services such as Mini-blog (represented by Twitter) and Social Networking Services (represented by mixi and Facebook) by providing one-stop solutions.
The one-stop solutions include creating and operating online communities, constant monitoring of online bulletin boards and the postings to construct safe environment, and offering user support for the social applications.
Internet Community Service
Our Internet Community Service provides integrated web services for online communities (such as blogs and SNS), which includes planning and structuring, architecting systems, maintaining infrastructure, designing infrastructure, and managing websites. We also provide “Community Patrol” which is a 24 hour monitoring service for online communities.
In recent years, we have also been focusing on providing user support services for the social applications and monitoring postings on Facebook. Since our establishment, we have consistently specialized in the online communities. We have made our best effort to build numerous communication services to contribute to the prosperous growth and rich environment of the Internet society.
Player Feedback Listening
Our Player Feedback Listening provides aggregating and analysis services for mobile game applications. We collect player feedback and comments from over 90 game review sites, and analyze these data into comprehensive reports that can be used for improvements in game development.
Social Application Support
Our Social Application Support provides 24/7 e-mail support services for mobile game applications. Our expertly trained operators handle thousands of queries from users and players, and attend to their concerns and problems with swift efficiency and accuracy. Our service aims to build a reliable connection between game developers and their users.